Frequently Asked Questions

No, Lidarvisor is fully cloud-based. There’s nothing to download or install. Simply create an account and start processing your LiDAR data directly in your web browser. This means you can access your projects from any device with an internet connection.

Yes! Every new account includes 10 hectares of free processing. This allows you to test our automatic classification, DTM generation, and vectorization features with your own data before committing to a paid plan.

Lidarvisor accepts LAS, LAZ, and COPC.LAZ formats. These are standard point cloud formats generated from laser scans or photogrammetry. For more information on the LAS format, visit the ASPRS LAS specification page.

Import time depends on file size and your internet connection. For example, a 1 GB LAS file typically takes about 10 minutes.

Project creation happens in two stages:

1. Upload Stage: Your file is transferred to our servers. Please keep your browser open until upload completes.
2. Optimization Stage: Our system automatically optimizes the file for smooth 3D visualization. This runs in the background.

If we cannot automatically detect your file’s coordinate system, you’ll be prompted to select one from a list. You can search by name or EPSG code. Each country may have one or more official systems, plus international options are available.

Lidarvisor offers flexible pricing based on your needs:

• Free Tier: Process up to 10 hectares at no cost
• Premium: For professionals needing more storage and larger file support
• Advanced: For teams requiring maximum storage (2 TB) and priority support

Visit our pricing page for detailed plan comparisons and current rates.

File size limits depend on your plan:

• Free: Up to 2 GB per LAS file (400 MB for LAZ), with 2 GB total storage
• Premium: Up to 25 GB per LAS file (5 GB for LAZ), with 500 GB total storage
• Advanced: Up to 25 GB per LAS file (5 GB for LAZ), with 2,000 GB total storage

Need larger files? Contact our sales team for custom solutions.

Yes, you can upgrade your plan at any time from your account dashboard. Your new limits take effect immediately, and you’ll only be charged the prorated difference for the remaining billing period.

Lidarvisor provides a complete set of tools for processing and visualizing LiDAR data:

• Automatic point cloud classification into 11+ classes: ground, vegetation, building, water, wire, transmission tower, pole, wall, hedge, solar panel, and roof objects
• Digital Terrain Model (DTM) generation with hillshaded exports in TIFF format
• Vectorization and export of contour lines, buildings, tree tops, and tree crowns to SHP or DXF formats
• Online 3D viewer for interactive visualization and collaboration
• Topographic map export for CAD software integration

Lidarvisor uses state-of-the-art machine learning algorithms trained on diverse LiDAR datasets. Classification accuracy typically exceeds 95% for common classes like ground and buildings. Results may vary depending on point cloud density, terrain complexity, and data quality. You can always review and refine classifications in the 3D viewer.

Processing time depends on your point cloud size and selected features (classification, rasterization, vectorization):

• A 10 ha point cloud typically takes a few minutes
• A 100 ha dataset may take up to an hour

You can track progress in your dashboard and receive an email when processing completes.

The 3D viewer offers multiple visualization modes:

• Color (RGB): View points in their original colors
• Intensity: Visualize laser return intensity values
• Classification: Color-code points by class
• Elevation: Apply height-based coloring

You can also filter points by class using the sidebar controls.

Segmentation is the process of grouping point clouds into homogeneous regions with similar properties. For example, points are classified into categories like ground, vegetation, buildings, and water. This enables automated feature extraction and analysis.

Sharing your project is simple:

1. Open your project in Lidarvisor
2. Click the “Share” button in the top right corner
3. Copy the generated link

Anyone with the link can view your project, including point clouds and digital models, without needing an account. This is read-only access; viewers cannot download your files.

Yes, your data security is our priority:

• Encrypted transfer: All uploads and downloads use HTTPS encryption
• Secure storage: Data is stored on enterprise-grade cloud infrastructure
• Access control: Only you and people you share links with can access your projects
• Data ownership: You retain full ownership of all uploaded data

We never share your data with third parties or use it for purposes other than processing your projects.

Currently, each project supports one LAS file. If you have multiple files, create a separate project for each. This keeps processing efficient and makes it easier to manage and share individual datasets.

Yes, Lidarvisor supports feet-based Coordinate Reference Systems (CRS). Our system automatically detects the unit type and handles all necessary conversions during processing.

Lidarvisor works best on modern browsers with WebGL support:

• Google Chrome (recommended)
• Mozilla Firefox
• Microsoft Edge
• Safari

For the best 3D visualization experience, we recommend using an up-to-date version of Chrome.

If you experience any issues:

1. Check that you selected the correct EPSG code (a common cause of errors)
2. Verify your file format is LAS, LAZ, or COPC.LAZ
3. Ensure your file doesn’t exceed size limits

Still having trouble? Contact our support team and we’ll respond within 24 hours.

We love hearing from our users! Use our contact form to share your ideas. All suggestions are reviewed by our product team, and many user requests have shaped our feature roadmap.